Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
The currency used in Portimão is the Euro (EUR).
Notes are €5, €10, €20, €50, €100, €200 and €500, while coins are 1c, 2c, 5c, 10c, 20c, 50c, €1 and €2. While credit cards are widely accepted across the city, you may find that some shops and cafés will only accept cash. It’s also useful to have cash with you when tipping or paying for taxi journeys, for example.
There are ATMs across the city where you can withdraw cash. If doing so, please bear in mind that there may be withdrawal limits and charges for using a credit card abroad.
Be prepared by purchasing your travel money before you leave the UK. Here at Thomas Cook, we can help you organise your holiday money when you order from Thomas Cook Travel Money. Alternatively, you can choose a travel money card if you don’t want to carry cash around while abroad.
Pick your cash up from your local branch or get home delivery