Unlike many other travel companies we operate on a trust account model. Once we’ve paid the airline for your flights, the rest of your money is held in a trust account. We do not have access to this directly and can only withdraw funds when you are back home from holiday
All of our holidays that include flights are protected by the ATOL scheme from the moment you book. So if one of our suppliers fails, you’ll get your money back. If you’re left stranded abroad, a flight home will be arranged at no extra cost. Our ATOL number is 11806
As proud ABTA members we deliver the highest standards when it comes to our holidays. So if you book with us you’re guaranteed the best service. Our ABTA number is P8283, Y6720.
The currency in Madrid is the Euro. You’ll find plenty of banks and exchange offices in Madrid but a lot of travellers like to exchange their Sterling before they go. If you’re on a city break it’s good to be able to get on with enjoying the galleries of El Prado, checking out the shops in Barrio de Salamanca, or heading to the home of European football at Real Madrid without having to worry about finding somewhere to change your money or falling foul of high airport exchange fees.
If you prefer to limit the amount of cash you carry, then you’ll find ATMs are plentiful. Ask your bank what they charge for spending money abroad and if you’re not happy with the fees, which can be quite high, you might find a pre-paid travel money card is a useful alternative. You can load it up before you travel, then top up as you need to. There’s no charge for purchases, and withdrawing your currency in Madrid is a flat cost, so you know exactly where you are. Cards are accepted in most major shops, bars and restaurants, making it an easy way to organise your spending.
Pick your cash up from your local branch or get home delivery